Shop and Ship is an international shipping service that allows you to shop from the US, the UK, China, Turkey, UAE, India, Hong Kong, Germany, Italy, Spain, France, South Africa and Singapore and then we deliver it to you at rates you would simply love. I issued a complaint but they are still ignoring me. 8. We’re in this together! Whilst I understand the current situation, this is pushing it very far. Any 1 star rating receives one of their standard responses but the reality is their advertised "GlobalCareCenter" email address does not exist. Very bad customer service! The person I spoke to on the phone also did not put me through to a when I asked to speak to one as they would be closing in 15 minutes....the service is just not good enough and if I need a courier, there is no way in hell I would use them. But when I checked with the seller, I found out it was already delivered to Aramex address in the US. Seems it might be delivered on Monday. I've written you guys an email query, tried to call your local courier but never gotten any response. *******@bigpond.com, Thanks to Aramex who left my order at 10pm at night outside my apartment building of 30 blocks instead of leaving a card as promised last week when i called check on parcel my parcel has been stolen and i paid for nothing. It took me a couple of minutes to realise that someone has managed somehow to take the necklace out of the bag, break the chain, damage the necklace, then tie it together in that poor Way and toss everything back separately inside the package. Add review, get directions, working hours, contacts. I usually experience this from Aramex and whenever you call the customer service, they will tell promises that it will be delivered today or tomorrow. Sent numerous messages to the support and was totally ignored, the responses via FB chat are useless. No other company in the world is so poor. Shame on you owners. Terrible and extremely unprofessional service. It’s that easy! this is my tracking number, 31096895034. BHD. is a company registered with Suruhanjaya Syarikat Malaysia and and is issued with the registration number 562198-D for its business operation. Delay to receive my package for 4 days so far . Its actually quite speedy. Aramex International has a consumer rating of 1.17 stars from 115 reviews indicating that most customers are generally dissatisfied with their purchases. Aramex Overview. saya mau tahu barang saya yang dikirim dari Indonesia sudah sampán mana? Am not surprised they have a such low ratings, I ordered 3 boxes and 2 boxes are lost and 1 came late by 31 days But no update from them and till today not received parcel this is worst situation with such a company. regards merv, I got nothing from aramex, support did not answer. I'm calling it lies. They lost my original bachelors transcripts and not accepting that they lost upon requesting cancellation they just forgot my case regardless of my daily follow up. I ordered from a firm in Sydney and paid for next day delivery (flowers). Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, By far the worst carrier service with absolutely no, They tell lies. Upon calling them, they keep you waiting for nothing less than 45 min. Recent recommendations regarding this business are as follows: "Aramex delivery company a very bad choice! Stop giving me the "please contact your local courier" bull$#*! Today is Friday and Fastway have delivered my order to a holding depot 200km from the destination it is meant to be at. I suspected they screw up on my items and customer service keep beating around the bush. As such, it’s one of the best courier services in Malaysia. When there are other issues on the day of delivery I can hardly ever get through to customer care. Support Request Submit Support Request; Make A Complaint Submit Complaint; Share Feedback Share Suggestions; For Lost Or Damaged Shipments Submit Claim Request On Friday 15th January 2021 I purchased a Powertrain Yoga Stability Disc Home Gym Pilate Balance Trainer Blue for $24 from Bunnings MarketLink but I never received the parcel since they deliberately lost it so I would avoid using this company since they obviously couldn't carless about their customers. Enter tracking number to track Aramex shipments and get delivery status online. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! They do have a lot of fun keeping customers holdings unnecessarily in a room for Longggg while.And customer care never Give proper answer. The customer service keep lying. Rates above apply for international shipping only; when origin matches destination, domestic shipping charges will apply They must have invented the phrase " couldn't care less" Why does the department even exist? Aramex was first mentioned on PissedConsumer on Aug 03, 2009 and since then this brand received 690 reviews.. Aramex ranks 210 of 1042 in Transportation and Logistics category. as it's not your customers' responsibility to contact your couriers for your lack of management and communication skills, it's YOURS! Even Sephora Malaysia were severly lowering my standards by telling me the package will arrive in 5-7 business days. aramex then came back to me to advise parcel was re-routed back to their London warehouse and the Malaysia was initially clueless on my document whereabouts. If you still require the item, please now contact the sender of your goods." Claim your listing for free to respond to reviews, update your profile and manage your listing. It is risky to use them to ship things to Malaysia. Track and Trace. Its not been delivered for 5 days now. It's a dismay to think I called them all day and I have their numbers in my phone yet they say they couldn't reach me how? Still not delivered after 11 days for a Dubai-Dubai shipment, almost impossible to reach them, on each contact I ve been told delivery next working day. 9. They took more than 5 weeks to deliver from Malaysia to the UK after a long hassle from me. I here they are scammers. Horrible service. Km very happy than my last dlvry man in shein..very arrogant.. disrespctful now. Items do not get delivered dispite website showing delivery has been made! Aramex Malaysia Customer Service. They have no processes in place, no procedures, no customer care and no phone where you can speak! Thankfully, there are options available online that offer simpler delivery from around the world. Do yourself a favour and use another courier service. Never again will I entrust Aramex to courier my packages. DO NOT USE ARAMEX. YOU ENTER AN ADDRESS JUST FOR THEM TO DELIVER IT ON THE OTHER SIDE OF THE COUNTRY!!!!!! That was Tuesday. The tracking status incorrectly showed DELIVERED but this was completely misleading and wrong after I checked with the addressee. Aramex NEVER arrange timely delivery, they just receive shipment from the shipper and expect consignee to contact Aramex to go to collect it. Thank you Bhuti Jackie for delivering my parcel you are the best, THIS COMPANY SUCKS!!!! EVERY single delivery I've had from Aramex has been late, one was even delivered to the wrong address and their service and follow up on complaints is non-existent. to be delivered to Dubai. You can also manage and track your shipment online. No prior contact attempted. Not a good service. I had to pro-actively press them to get an answer. But it could be considered as a lier if they just wishful thinking the parcel has been delivered without any confirmation. I am disgruntled by aramex it's has the worst service of delivery from my won perspective they send you messages of delivery for parcels you never get to receive and when you call they have a careless approach towards clientele. 2- We will immediately inform the concerned team. John O Had medical supplies sent from South Africa to Perth 12 May 2020. Agree. The item I bought on 30/01/21 only arrived on 03/03/21. scam! do you think i will ever get it? The first follow up, the customer service did not reveal the truth, saying the package is stuck in the US. Learn how to stay safe during COVID-19 in our new guide: Whether stranger walking by, a cat, a dog or somebody in my building has taken my item it is saddening to me as i expect better especially aramex is not cheap shipping. Hello, i need an update from you about my goods Great Customer Service Great customer service experience provided by Kim, who patiently listen to my issue regarding my packages at CGW. But unluckily these idiots (Aramex) owns it now. I ordered a number of shipments from amazon India to my Aramex ship and shop post office box, most of the shipments were cancelled since no one is ever there to collect the parcels. 114 reviews for Aramex International, 1.2 stars: 'Waiting for the delivery of my order from Amazon, a gift for my daughter. Captain Mohamed Juma Alshamsi, Chairman of Aramex said: “In 2020, Aramex demonstrated its operational resilience and agility to respond swiftly to fast-changing operational conditions thanks to our strong digital infrastructure, robust financial position, experienced management team and the incredibly determined people that were on the ground getting the job done. Until now i dont know where are my items? It's a proper scam. My package rerouted to a different country! Very bad experience. Aramex Overview. Joyful A free inside look at company reviews and salaries posted anonymously by employees. The couriers say send location for delivery then I hear nothing back then they call that attempted delivery. First time using and very very bad experience. You leave both the sender and receivers number on the waybill for them to contact should there be any problems with the delivery. Simply does not work. Aramex Malaysia Sdn Bhd is located at Hedgeford Innovation Park,12C Jalan Tandang ,46050,Petaling Jaya ,Selangor,Malaysia, Tel 603 7787 8787, view Aramex Malaysia Sdn Bhd location, products and services on Streetdirectory Map My parcel BN*******128 was said to be "in the depot ready to deliver in the next 24 hours" since 50 hours ago. THEY ARE ALWAYS LATE!!!!!! My international parcel *******9056 is at abha facility 10 days when deliver van mobile number *******425079 call i whats app him my location i waited till evening did not come i call him said will come next todays 4 days but not delivered then i complain and the complain number reference number JED/0720/56038. My parcel is supposed to be Abu Dhabi to Dubai only. They dropped around $500 worth gym equipment outside my gate in driveway. Ignoring my daily requests. Moreover, over the last 12 months, Aramex … What a pathetic lot !!! The item arrived in my country a few days ago and still, no one tried to deliver it. "Customer care" says my supplier didn't provide an e-mail address, so it's not our problem! bedsheet or bed sheet beg galas belakang wanita beg dalam bahasa arab bed sheet fabric online bcg associate job description beg tangan terkini 2019 bedak sejuk untuk jerawat bedourie camp oven anaconda. Sent parcel by EMS (3-7 days) to Israel in early August and 2 weeks later it still in transit, asked Thai Post what's going on they only said to wait more. Aramex Malaysia SDN BHD No 12C Hedgeford Innovation Park Jalan Tandang, Petaling Jaya, 46050, SELANGOR Petaling Jaya Turns out it took less than 2 and a half. They take weeks to deliver an item. The box that made it to me came in a vegetable truck, yes you heard that right, it was a truck full of vegetable and they had some packages that are mixed with onions and tomato's, am not making this up, I have purchased an item online and it reached in their store since 29th April 2020. We’re in this together! THE WORST EVER, before they were okay now dealing with them is like throwing spear at a target while blind folded, you may hit your target but its never guaranteed. 100% of the time they've never called either of the contact numbers when they are at the receivers address and can't get their attention, therefore they leave and you have to wait another day or more. Recent recommendations regarding this business are as follows: "Avoid aramax for international shipments … Do not deal with these people!!! I am in a loop and I've wasted so much airtime waiting to speak to a consultant that I have given up. YOU SUCK AND YOUR SERVICE SUCKS. if you complain to them, they never respond. But they neither answer your question nor take real action toward their negligence. ARAMEX (MALAYSIA) SDN. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. They didn't even try to to give an explanation. Then a necklace tied up together in a strange way. I have an intercom outside gate, which they never bothered to use. I bought a fitness equipment and asked to deliver through Fastway courier. VERY POOR SERVICE!!! Recent recommendations regarding this business are as follows: "Not satisfied", "DO NOT USE THESE … Always Out for delivery or attempted delivery. Don't trust this courier its being 2 weeks now and the parcel is still stuck in their warehouse in Sydney and this is not the first time it's happening it happened when they changed the name to Sandle and when they were Fastway. No shipment should be handled by Aramex as they DO NOT arrange delivery to the receiver for every excuse, My partner and I watched an Aramex courier reverse his vehicle down our driveway, exit his vehicle, remove a package from his van, and then proceed to lob the package at our front door. I repeat "phone number is on the box." Very bad experience. Better Tracking Experience Brings Better Sales！. Contact & review Aramex South Africa - rated #35 in Transportation & Logistics Now comes the weekend and I have to wait another 48 hours. They took more than 5 weeks to deliver from Malaysia to the UK. Waiting on 4 parcels since 4 April. They don't care. They claim to have deliverd my parcel, this is not correct , non delivery and still no reply. DONT USE ARAMEX EVER. Very bad service. Nothing till now. Thank you Aramex from your parcel tracking App is superb and your drivers are professionals. So I called back, and this time she said the package was delivered wrongly to Egypt! I have always been able to track my parcels with no problem. very poor service. I have sent many parcels from Durban to Johannesburg and they have always arrived at the recipients door within 12 hours. I ordered skincare items from the US since 22 MAY (SEVEN WEEKS AGO!) Read 1 more review about Secure Comgateway Only the latest review will count in the company's TrustScore Mark Lin 1 review. The courier will collect your parcel at the pre-arranged time. The item arrived in my country a few days ago and still, no one tried to deliver it. Smartphone left in letter box and lid open. They don't even know why there is a delay. I don't advice don't use Aramex, unreliable and so unprofessional. Never again in my life I will use these dirty, cheap sh*t holes. 216 Aramex reviews. I'm kind enough not to ask for a refund of my purchases. I will give priority to sellers shipping through other companies and avoid the ones working with them! Every week I've been following up. They confirmed that they have it in their warehouse but they don't know why I didn't receive it yet. In between the stresses bags I found a bracelet with no bag. It's been seven days now I'm expecting a parcel, each and everytime I call customer service, they are equally useless and unhelpful, they do nothing but put me on hold for several minutes, yesterday I waited 15 mins on the phone, then the agent said he would call me back. 1 review. Aramex courier services is your choice for worldwide shipping solutions at a competitive price. Their website clearly states delivery in 3 or 4 days. I WOULD GIVE YOU ZERO START BUT THE SITE ALOWS 1 AS THE LOWEST!!! Five stars for Australia's Worst Customer Service. ©2014-2021 Trackingmore. In all likelihood they will lose your parcel or they will deliver next year Volumetric Weight Free Pickup Offered Aramex Parcel. When I checked the original package again to see if anything is still in it, I found a piece of a golden chain. (which I don"t know earlier). Trying to speak to an aramex consultant is like trying to schedule an appointment with the president. If I knew it, I should have never bothered to get it delivered through these ones. I've prepaid using Aramex app and every day I get sms pay cod. I agree with you... ARAMEX is a $#*! You can write in to complain as much as you want and they simply don't give a damn. I was very impressed with DHL. Now after 3 months Aramex did not pay any compensation, even refusing to refund the shipping fee ($ 65). Aramex was first mentioned on PissedConsumer on Aug 02, 2008 and since then this brand received 719 reviews.. Aramex ranks 213 of 1388 in Transportation and Logistics category. Shop and Ship is a parcel forwarding service powered by Aramex (a shipping company in Dubai) that allows people worldwide to get international shipping on websites from 15 countries around the world. This is a false claim as no one contacted me. No one seems to know where my package is and its 3 weeks later.I am utterly gutted. If you work for Aramex and are reading this comment, "F*** you!". Every time they promessed me that I would receive it the following day and nothing happens. Luckily my next door neighbour saw it and informed us. Aramex International ranks 210th among Shipping sites. To find more information about reviews and trust on Sitejabber.com please visit. ... To create a shipment with Aramex Parcel, you must enter your shipment details (such as address and item details) and purchase a shipping label. Till today, I have not received the package; assuming it had gone missing! East Malaysia: 15 MYR for the first 1 kg and 15 MYR for each additional 1 kg. Im so happy thank u aramex and for the dlvry man ☺️. Read 2 more reviews about Aramex Only the latest review will count in the company's TrustScore Paul Owen Russell 4 reviews. Aramex has been delivering it since then. One star is one too many for this reckless, incompetent and careless bunch of cretins. Doesn't get any worse than this. Messaged their WhatsApp customer support team and got the response of "Hi, Please be advised that our records indicate delivery of this consignment was actioned return to sender. To explore how Aramex can benefit your business, please provide us with your contact details and one of our team members will be in touch with you shortly. NO IDEA HOW DO EVEN ONLINE VENDORS PICK THIS FOR COURIER. Absolutely hilarious! I contacted Aramex global customer care on 30/12/2020 & on 5/1/2021 & they give me A reference number GSO/1220/18116 & GSO/0121/1851 to my case but till now i got no reply from them. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. ... Aramex International Reviews 114 Reviews Of Aramex … Such an unreasonable experience! Purchase is for someone who needs to use it to generate income via online teaching as she hasn't been paid by her employers. I tried to chat with these idiots through Whatsapp and with no reply at all, I got a link to submit enquiry online after waiting for 20 minutes. I have had the same issues. You might get it, you might not. I am kamlesh Gupta Mera parcel abhi Tak nahi Mila 2 mahine ho gaya hai no good service aramex. Pathetic use and functionality of there website/s to track orders! 90% of the time things have gone smoothly but when they don't it's a frustrating process. Very bad. Mum was up at 10pm and said no one rung door bell. Shop and Ship is unique because it offers more countries to shop from than almost any other freight forwarder but it is also … SG. The tracking status incorrectly showed DELIVERED but this was completely misleading and wrong after I checked with the addressee. ARAMEX IS THE WORST OF WORST SERVICE. Shop and Ship Review: Legit, Reliable or a Scam? Every time, the customer care is taking my address and phone but then no response. Have a question about Aramex International? No attempt to deliver or contact me despite the updates on the website. The 'service' provided by Aramex was poor at best. The courier call or message feature in the app is laughable. Phone number: +60 377 878 787. Aramex is so bad and unhelpful, I have sent a parcel to China on the 5 February 2020 today is the 6 March 2020 the parcel cut off date delivery is 10 March and no 1 knows where my parcel is, I have been calling and went to the branch but, I got no help, *******2162 this is my tracking number for aramex please track it and see if it really makes sense, it's really disgusting aramex, I want everyone to see what I am currently going through. I am very upset. i think i need to report it to paypal and ebay I may press charges on them. The good thing was DHL was able to send me back the same document from UK to Malaysia in only 3 days after it was processed by my addressee. West Malaysia: 10 MYR for the first 1 kg and 5 MYR for each additional 1 kg. Sephora Malaysia ships with Aramex, and when I placed an order with them I read this thread and my expectations for when I’ll receive my package were very low. has anybody received their order from them. Aramex Reviews Once Bitten Twice Shy:THIS IS MY FIRST AND LAST TIME USING aramex. Consumers complaining about Aramex International most frequently mention customer service, phone number and whole day problems. I would definitely use them for future deliveries. Communication with Aramex was terrible, with each inquiry they give you fixed reply as if it is robot generated containing two items: This photo sent to me by aramex. I keep getting notifications that my parcel will be delivered. They don't even tell what is happening and just say that delays can happen, It's not a courier company it is rubbish. Lies lies lies that all I get. My phone number is printed on the address label. And NO ONE from Aramex is looking into resolving this issue! THIS COMPANY SUCKS!!!!! The delivery man is very kind. They also have 3 payment modes: pay by credit card, via Aramex account and lastly, cash on delivery for scheduled pickups. DO NOT TRUST. I wish I could give Aramex (Fastway) Negative Rating. I ordered from malaysia ont they sent it aramex. Worst service ever. Don't deal with Aramex for your own good. Aramex is a leading global provider of comprehensive logistics and transportation solutions.Established in 1982 as an express operator, the company rapidly evolved into a global brand recognized for its customized services and innovative multi-product offering. My package booked on 29 May has yet to be delivered. And till today 28th May 2020, it has not delivered to me. Aramex is setting a horrifying standard of good service, honesty, care, and professionalism. aramex SUPERLATE DELIVERY - MALAYSIA TO UK - 5 WEEKS, Probably the worst courier company in Australia. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Aramex gave a week's airfreight delivery timeframe. aramex then came back to me to advise parcel was re-routed back to their London warehouse and the Malaysia was initially clueless on my document whereabouts. Aramex South Africa reviews, customer feedback & support. Stay away. I received a package of online shopping. Your "Aramex Australia" Facebook page even disabled all Likes and Comments due to the large amount of ongoing negative experiences people have. Report it. Kim was able to resolve them quickly, I’m super pleased with the resolution. They took more than 5 weeks to deliver from Malaysia to the UK. If I don't see my package on Monday I will be contacting the Australian consumer affair and ombudsman directly! This is getting ridiculous. Let me tell you what? Disembodied voice repeats "not our problem". The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. All Rights Reserved. I am living in a place where I am starved of beauty products. Recently helped someone with buying a computer from carefour. Track Aramex. aramex then came back to me to advise parcel was re-routed back to their London warehouse and the Malaysia was … I've made 156 phone calls still no delivery. As of today, I can track my shipment www.aramex.com but Aramex Perth cannot explain why they do not recognize the tracking number given although the International website picks it up. Company should be held to account. Good luck trying to contact them. REVIEW ON MY SHOPPING EXPERIENCE WITH SHOP AND SHIP COMPANY ARAMEX If you are not living in Kuala Lumpur where most beauty brands gathered, I share your same woes and problem. After this time, I gave up and hung up. My supplier claims he didnt tell aramex to leave parcel out my apartment building. Aramex only respond to Trustpilot reviews so they can maintain their stats for "Typically replies to negative reviews in 1 month or less". Dont trust this company. It's a poor delivery service if the Aramex just never contacts the parcel receiver. Today, the tracking information at "www.aramex.com.au" says that my parcel was signed and delivered, but I never received any contact from the Aramex during their 8 am to 5 pm business hours. aramex customer service. I saw a small empty plastic bag. I hope they're cheap. Aramex review from Petaling Jaya, Selangor rated 2.4/5.0: I have a Shop & Ship account, and usually have parcels sent to BOM office for shipment. Each person will tell you different reasons why ita not shipped. Never ever use ARAMEX. It's been 7 WEEKS! Read complaint about Aramex Malaysia 12, Jalan Tandang 204a, Seksyen 51, Petaling Jaya, Selangor. 1- Expression of sorrow. We use cookies for analytics, personalization, and ads. Sent numerous messages to the support and was totally ignored, the responses via FB chat are useless. By the way they are having delay in most of their deliveries that I received from them lately. Aramex stands by their ‘delivery unlimited’ tagline, offering E-commerce, logistics, drop and ship as well as shop and ship services. I can only say good things about Aramex. Stay safe with our COVID-19 guide. Gain trust and grow your business with customer reviews. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. Very bad service. It's been 17 days now. What is a customer to do? Still waiting for a resolution. Nomor Resi:31531085806 denken nama Rita Fatimah +601117630564 GB. Shipment may lost or stolen. I had to pro-actively press them to get an answer. I wish I didn't have to afford them a star. For enquiries & feedback, kindly contact Aramex Malaysia Sdn Bhd at 603 7787 8787 or simply fill up this form. That means more online shopping options, hassle-free. Amazing. Not an overnight service like you say you are!!! Hi, saya coba telón aramex malaysia +60377878787 tapi tak angkat. Waiting for the delivery of my order from Amazon, a gift for my daughter. I've been using aramex for 5 years now. NO CUSTOMER VALUE WHATSOEVER. It seems that they are satisfied with their expression of Sorrow. Lesson learned! Aramex was first mentioned on PissedConsumer on Aug 02, 2008 and since then this brand received 710 reviews.. Aramex ranks 212 of 1368 in Transportation and Logistics category. Aramex Overview. Maybe it will reach next year. 8. Still have not fixed delivery issues since 4 april, Aramex is a very unreliable global company, Still not delivered after 11 days and don't know when, Worlds Most Worst and Ridiculous Courier Service.
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